Lyst is the definitive fashion shopping platform, used by millions of shoppers globally to search and discover the world’s biggest and best selection of fashion brands and stores. Customer success is our top priority, so on the rare occasions that something doesn’t go to plan, we’ll always do what we can to make it right.

New to Lyst? Have a look at our Getting Started Checklist or the FAQ resources below.

ORDERS

Amendments, cancellations...

PAYMENT AND PROMOTIONS

Klarna, promo codes, currencies...

RETAILERS, PRODUCTS AND SIZING

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SHIPPING

Delivery policy, taxes or duty...

RETURNS

Returns policy, exchanges...

ACCOUNTS AND EMAILS

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Or, browse our full list of help articles
PREFER TO CONTACT US?

You can reach our dedicated customer care team by email:

customercare@lyst.com
Please note that for order tracking updates, amendments or cancellations, you will need to contact the retailer fulfilling your order directly
REGISTERED OFFICE

Lyst Limited

Floor 7, The Minster Building

21 Mincing Lane

London

EC3R 7AG

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